Legal

SMS Terms of Service

Effective August 18, 2026

By voluntarily consenting to receive SMS messages from Zen Transportation, you agree to these SMS Terms of Service.

Types of messages

Zen Transportation may send conversational and informational messages related to transportation inquiries, scheduling, pickup or drop-off coordination, service changes, operational updates, and customer support. We do not use this consent to send third-party marketing messages.

Consent and frequency

Consent to receive text messages is optional and is not a condition of purchasing or receiving services. Messaging frequency may vary based on your inquiry, schedule, or transportation activity.

Costs

Message and data rates may apply according to your mobile carrier and service plan. Zen Transportation is not responsible for carrier charges.

Opting out and getting help

Reply STOP to any message to opt out. After opting out, you may receive one confirmation message. Reply HELP for assistance, call 617-602-2644, or email info@ridezentransportation.com.

Privacy

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. Review our Privacy Policy for more information about how we collect, use, and protect personal information.

Availability and changes

Message delivery depends on your carrier and device and is not guaranteed. We may update these terms from time to time by posting the revised terms on this website.